Q&A

Why is it so affordable?

We aim to provide high-quality products at reasonable prices by eliminating unnecessary steps in packaging and supply processes that increase product costs. As soon as an order is placed, the product is shipped directly from the factory

Delivery Time

Once an order is placed, the shipment is dispatched directly from our main factory in China. Delivery typically takes a minimum of 5 days and up to 14 days. Please understand that the delivery period may vary depending on order volume, weather conditions, or other circumstances

Refund Policy and Terms

1. Refunds and Exchanges

  • Products can be exchanged or refunded within 7 days from the date of receipt.
  • Products must be returned unused and in their original packaging.
  • Exchanges are only allowed for the same product.
  • Refund or exchange procedures will be initiated after the product is collected and inspected.

2. Non-Refundable Items

Refunds or exchanges will not be accepted under the following conditions:

  • Signs of product usage
  • Damaged product packaging
  • Change of mind, damage caused by the buyer, or incorrect size selection